Shipping & Delivery
All 47 Kenyan counties are covered, with multiple shipping options depending on your location.
Shipping Methods
Section titled “Shipping Methods”| Method | Coverage | Delivery Time |
|---|---|---|
| Pickup from Nyeri | Nyeri County only | Same day |
| 2NK Sacco | Central Kenya and Nairobi | Same/next day |
| EMS (Express Mail) | Nationwide (major towns) | 1-3 business days |
| Kenya Post (Registered) | Nationwide (all counties) | 3-7 business days |
Delivery Zones
Section titled “Delivery Zones”Your county determines which shipping methods are available and the delivery cost.
Local (Nyeri County)
Section titled “Local (Nyeri County)”All four methods available, including free pickup from our Nyeri office.
Central Kenya
Section titled “Central Kenya”Kiambu, Murang’a, Kirinyaga, Nyandarua, and Laikipia counties. Available via 2NK Sacco, EMS, or Kenya Post.
Nairobi
Section titled “Nairobi”Available via 2NK Sacco, EMS, or Kenya Post.
Major Towns
Section titled “Major Towns”Most other counties including Mombasa, Nakuru, Kisumu, Uasin Gishu, Meru, Embu, Kakamega, Kisii, and others. Available via EMS or Kenya Post.
Remote Areas
Section titled “Remote Areas”Turkana, Marsabit, Wajir, Garissa, Mandera, Samburu, Isiolo, Tana River, and Lamu. Kenya Post is available for these counties. For faster delivery options, contact support.
Pricing
Section titled “Pricing”Shipping costs are shown in KES during checkout after you select your county and method. Prices are fixed per method and zone:
| Method | Local | Central | Nairobi | Major | Remote |
|---|---|---|---|---|---|
| Pickup | Free | - | - | - | - |
| 2NK Sacco | KES 150 | KES 200 | KES 300 | - | - |
| EMS | KES 300 | KES 350 | KES 400 | KES 500 | - |
| Kenya Post | KES 200 | KES 250 | KES 250 | KES 300 | KES 400 |
If you pay in USD, the shipping cost is converted at the current exchange rate.
How It Works at Checkout
Section titled “How It Works at Checkout”- Enter your shipping details (name, phone, address)
- Select your county from the dropdown
- Available shipping methods appear as selectable cards with prices
- Select your preferred method
- The order total updates to include shipping
- Complete payment
International Shipping
Section titled “International Shipping”We ship internationally via EMS (Express Mail Service) and DHL Express:
| Method | Delivery Time |
|---|---|
| EMS (Express Mail Service) | 5-10 business days |
| DHL Express | 3-5 business days |
International shipping costs depend on weight and destination. Prices are in USD.
To place an international order, contact our support team for a shipping quote. We will arrange the best delivery option for your region.
Tracking
Section titled “Tracking”Once your order ships, you will receive an email with tracking information. You can also check tracking status in your account orders page.